Payments & Returns
We accept Visa and Mastercard payments – it’s fast, easy and secure.
We accept payments via PayPal - you don't need to have a PayPal account to use this option.
Returns and Refunds:
We want to you love everything you buy from Carousel so please do not hesitate to contact us with any problems.
If your item arrives broken or faulty, please contact us within 10 days of purchase.
Please choose your items carefully as we can not offer refunds or replacements due to ‘change of mind’ purchases, only in the instance where the item has arrived broken or faulty.
Please keep all original packaging if there is an issue with your order. If you receive an incorrect item, please do not open or use it, we can not process returns on used items.
Please note also that colours shown are an indication only and often appear different between different computers & phones. Please let us know if you think an image or swatch is inaccurate.